filter or retarget

[Thor1221]

1. Is there any feature in Pabbly Chat Flow to filter or retarget only those contacts who haven’t read a broadcast message?

2. Is there an option to automatically remove or exclude contacts where messages have failed or who have blocked us?

3. Do you offer any kind of remote or live support, like screen sharing or live chat assistance, to help resolve issues quickly when stuck?

 

[Thor1221]

1. Is there any feature in Pabbly Chat Flow to filter or retarget only those contacts who haven’t read a broadcast message?


2. Is there an option to automatically remove or exclude contacts where messages have failed or who have blocked us?


3. Do you offer any kind of remote or live support, like screen sharing or live chat assistance, to help resolve issues quickly when stuck?

 

[Preeti Paryani]

Hello @Thor1221,

Thank you for reaching out. Please find responses to your queries below:

1. Filtering or Retargeting Unread Broadcast Contacts
   This feature is already in our pipeline; however, there is currently no estimated timeline for its release. You may add this request to our Public Roadmap for Pabbly Chat Flow or upvote it if it's already listed.
   
   
2. Automatically Excluding Contacts with Failed or Blocked Messages
   At this time, this feature is not available in Pabbly Chat Flow. We’ve noted this as valuable feedback for future improvement.
   
   
3. Live Support / Screen Sharing Assistance
   While we do not offer live chat or direct screen-sharing sessions by default, you can always reach out to us at [email protected]. If our team finds it necessary, we will be happy to schedule a video call (via Google Meet) to assist you further.

Let us know if you have any other questions or suggestions.