Find a Contact in LionDesk Based on Mobile Phone Number

[calebhanson]

Hi Team! In Zapier, there's a LionDesk action trigger to find a contact by mobile phone number, which returns the LionDesk contact ID if there is one. I use use this feature to synchronize text message activity on my cell phone into LionDesk. Since the text messages have phone numbers and not e-mail addresses as the unique identifier it doesn't seem like the "Create Event" option for LionDesk in Pabbly Connect will work without a prior step of finding the LionDesk contact ID, but I don't see that option in the list of available action events. Is there a way to make the find contact action trigger available for LionDesk or is there some other way to accomplish this?

 

[Pabblymember11]

Hey @calebhanson

We have added the "LionDesk: Search Contact via Phone" action step. Kindly give it a try and let us know if that works.

 

[calebhanson]

Hey @calebhanson

We have added the "LionDesk: Search Contact via Phone" action step. Kindly give it a try and let us know if that works.

View attachment 19738

Thanks so much! This is working perfectly!