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Form information not seen in CRM

MoniqueG

Member
Your Task History ID
ljU3NmQwNTY4MDYzMzA0Mzl1MjZlNTUzYzUxMzA1MTZhNTQzMyl_3D_pc
I have a Leadconnector form, I’ve mapped it out. I connected to Zoho CRM to transfer the information. The message says it was successful but I cannot find the information over in Zoho. It is meant to update a lead information after the form is submitted.
 

Luv

Member
Staff member
Hey @MoniqueG

It seems the problem pertains to the "Power Bill" field. Please ensure that the link you enter here is publicly accessible. Also, ensure in your Zoho CRM settings that this field is configured as an image field. You'll need to adjust the field setting accordingly.
1721728878643.png

1721728995966.png

Let us know if it works for you.
 
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