Getting Duplicate Orders in shopity

[chandan_78487]

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I have an automation that syncs orders from Shopify Store 1 to Store 2.
I copied my existing automation and changed the product values to create a new one. Now when an order is placed, I'm getting TWO orders created in Store 2 - one with the old product and one with the new product.
I added product filters but it's still creating duplicates. I also tried placing a test order from the new automation only, but still getting the same duplicate issue.
Questions:

1. Are both automations (old and new) running at the same time causing this?
2. How do I turn off the old automation properly?
3. How to set up filters correctly to prevent duplicates?
4. How to clear any pending tasks from the old automation?

 

[chandan_78487]

I have an automation that syncs orders from Shopify Store 1 to Store 2.
I copied my existing automation and changed the product values to create a new one. Now when an order is placed, I'm getting TWO orders created in Store 2 - one with the old product and one with the new product.
I added product filters but it's still creating duplicates. I also tried placing a test order from the new automation only, but still getting the same duplicate issue.
Questions:

1. Are both automations (old and new) running at the same time causing this?
2. How do I turn off the old automation properly?
3. How to set up filters correctly to prevent duplicates?
4. How to clear any pending tasks from the old automation?

Please help me fix this duplicate order issue.

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[Preeti Paryani]

Hello @chandan_78487,

Could you please share both workflows mentioned in your query? This will help us review them and provide you with the appropriate assistance.