Getting Error - Retable - (App Event) Update Record

[Handyman Home]

Hi,

I am on to the final part of the flow and need to update Retable Record

All the API and Subdomain is correct as can insert record fine just when updating record get error:

- Please fix the form errors before saving -

Little red error box appears top right.

Cannot for the life of me figure out what is causing this???


I'll contact Retable too but their support is slooooow.

Thanks,
James

 

[Hrishabh.pabbly]

Hello @Handyman Home ,

We appreciate you reaching out to Pabbly Support!

Kindly let us know your workflow name or ID, and the account by which you are using Pabbly Connect so that we can assist you accordingly.

Please be aware that to assist you effectively, we may need to access your Pabbly Connect account. If you're comfortable with this, please grant us permission by stating in your next email: "You have my permission to log into my Pabbly Connect account, and edit workflow {If required}. Here is the registered email address associated with it."

Looking forward to assisting you further.

 

[Handyman Home]

Thanks for getting back so quickly.

Workflow name: Retable Prospects - POE - Email Sequence

James Cooke
[email protected]

You have my permission to log into my Pabbly Connect account, and edit workflow {If required}. Here is the registered email address associated with it.

[email protected]

 

[Hrishabh.pabbly]

Hello @Handyman Home ,

Thank you for your response.

We have reviewed your workflow "Retable Prospects - POE - Email Sequence" and noticed that the last step "Retable: Insert Record" is returning a 500 error. However, we also observed that there is another "Retable: Insert Record" step earlier in the workflow that executed successfully.

Since the workflow only shows one "Retable: Insert Record" step, could you please confirm whether you made any recent changes to the workflow? Also, can you clarify how the earlier "Insert Record" step was able to insert data into Retable successfully?

Looking forward to your reply.

---

 

[Handyman Home]

Apologies for the confusion - I had to setup an "Retable: Insert Record" step as the "Retable: Update Record" would not save - so had to create the final step for example.

The process should be - when URL (message column) in Retable is updated - send URL to POE via webhook.
Then get the POE response and input initial message + follow ups 1 + 2 in Retable (same row as URL).

The "Retable: Insert Record" does work.

"Retable: Update Record" does not work (I need this for Row data from 1st step.

Get error: Please fix the form errors before saving

Error only appears "Retable: Update Record" NOT "Retable: Insert Record"

 

[Preeti Paryani]

Hello @Handyman Home,

Could you please share a screen recording showing the error you're facing while adding the particular step?

 

[Handyman Home]

Here you go:

30.54 MB file on MEGA

mega.nz

 

[Preeti Paryani]

Hello @Handyman Home,

We have escalated this to the technical team for further review. In the meantime, you may set up the workflow in the Classic version and let us know if it works there.