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    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

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    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249View Offer
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    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

  • Due to Diwali and Bhai Dooj celebrations, our team will have limited availability. While we’ll continue to monitor threads, responses may be slightly delayed. Normal operations will resume on Friday, 24th October 2025.

Getting error while sending message

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WhatsApp Number
7717797917
Email Address
[email protected]
Failed due to Meta policy.

(#131042) Message failed to send because there were one or more errors related to your payment method.

Sep 28, 2025 1:00:19
 

ArshilAhmad

Well-known member
Staff member
The error you are receiving is related to your payment method. Please note that in order to send templates, you must have a valid payment method added along with your tax details.

When you log in to business.facebook.com, you should also be able to see a warning under the concerned portfolio where your specific number is included. This corresponds to the error message shown below:

Failed due to Meta policy.
(#131042) Message failed to send because there were one or more errors related to your payment method.

Kindly update your payment method and tax details to resolve this issue.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
🌐 Pabbly.com
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