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Gmail (V1) - Invalid Parameters

jhashank

Member
Your Task History ID
IjU3NjUwNTZmMDYzMTA0MzI1MjZmNTUzYzUxMzA1MTYzNTQzNjBmMzQi_pc
I have multiple workflows with an automation set-up where Facebook & Instagram Leads from paid Meta Ads + Google Form submissions from enquiries on our website are sent automated emails from Gmail and then WhatsApp messages from AiSensy (WhatsApp API) etc.

Its basically the exact same steps but duplicated across multiple workflows with different triggers for different sources of enquiries (i.e. one for Meta / Facebook / IG, another for website contact form sunmissions, etc)

These workflows have been working fine for over 1 year until 8th February - from when suddenly the Gmail (V1) Send Email steps are failing with a simple error message that says "Invalid Parameters".

In the same workflow, I have 2 Gmail (V1) "Send Email" steps - the 1st one is failing as above but the 2nd step is going through smoothly - no issues there.

Both steps are sending mails to the EXACT SAME MAIL ID, with same sender name and sender mail credentials i.e. same account.

It does not give me anymore information on why the error occurred.

Screenshot 2025-02-12 at 11.22.47 AM.png


When I manually re-execute the failed step / task, it is going through - hence only automated Gmail step - that too the 1st one is failing while 2nd one is going through.

The exact same step is working perfectly fine without any issues in another workflow called "AR Facebook - USA" (workflow link : https://connect.pabbly.com/workflow...AagdbBjwBFQoOAFZVJlZMUm1QT1IPADMARQVaDiRbOQ##)

Can you please help me figure out why this is happening - especially since in the same workflow, one Gmail step works perfectly and the other one is failing...

I am seeing major failiures in below 2 workflows :
  1. Workflow Name : WhatsApp Automation for Indirect Enquiries (https://connect.pabbly.com/workflow...bBjtYTAcDA1VRIlBKBgRUVwJ4B0pWZQxJXW4PUVJ6VDU#)

    Task History ID - IjU3NjUwNTZmMDYzMTA0MzI1MjZmNTUzYzUxMzA1MTYzNTQzNjBmMzQi_pc
    (in this you will see the 1st gmail step failed but 2nd gmail step was successful)

  2. Workflow Name : AR Andhra English for Instagram (2024) (https://connect.pabbly.com/workflow...YAmYJHVVRCV9WJV1QBSkAAwV_VRhTKAxNCzhaBAUtVjc#)

    Failed Task History ID - IjU3NjUwNTZmMDYzMTA0MzI1MjZkNTUzMjUxMzU1MTZiNTQzMjBmMzYi_pc

  3. Workflow Name : AR Andhra - Feb 2025 (https://connect.pabbly.com/workflow...KA2IAFFFVBVMAc1RZAS1XVFYsAE0DeAVMCToNU1J6AGE#)
    Task History ID - IjU3NjUwNTZmMDYzMTA0M2Q1MjZjNTUzMjUxMzY1MTZiNTQzMzBmMzMi_pc
Please help me figure out why the 1st step is failing but 2nd step (with same settings works) and even the failed step is working properly in other workflow with exact same settings...
 

Preeti Paryani

Well-known member
Staff member
Hello @jhashank,

We have made some modifications to your workflow, "WhatsApp Automation for Indirect Enquiries." Specifically, in Step 4, we replaced the double quotes with single quotes in the email content field.

Please fill in the form to trigger the workflow and let us know if Step 4 functions correctly in automation.
 
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