• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🖤 BLACK FRIDAY DEALS ARE NOW LIVE! 🖤

    🔥 Enjoy an exclusive 10% discount on our LTD Plan — first-time ever offer!

    🚀 Unlock the Pabbly Plus Unlimited Yearly Plan and get unlimited access to every Pabbly application at a truly unbeatable Black Friday price.

    👉 Grab the Black Friday Offer

GMB does not support videos uploaded in instagram in updates

sscrock1234

Member
I have connected instagram to one GMB profile I am trying to create a workflow where when you upload a video on instagram with caption the same video is uploaded on GMB update with caption ""

However,
The GMB gives the following error when I save and send text request
Video uploaded from post is not currently supported. Media item index: 0.

The video is of format mp.4
It 6.24 MB

It is 54 seconds long
The below is the media format in GMB

Screenshot 2024-04-11 132818.png


How do I fix the issue?
 
P

Pabblymember11

Guest
Hey @sscrock1234

Can you please share the workflow URL once in which you have tried the same so that we can look into it?
 
Top