Google Business Profile (GBP) Replies Not Posting

[jpr]

Hi, although my workflows show that all triggers and actions executed successfully, the AI replies to GBP reviews are not posting.

Please see video for context: https://www.loom.com/share/ec28ae2a078a4f46984e30efa7b99020?sid=8f87d7f6-2a3c-4f7e-a2ea-fdc0261c8089

Workflow in question: https://connect.pabbly.com/workflow...ZBj5aTlJWBlBUJ1FLBwVRUgZ8Ux4DeARRCjkIVgMrAmM#

Workflow History: https://connect.pabbly.com/task/his...d=IjU3NjYwNTY4MDYzNTA0MzQ1MjZhNTUzNTUxMzUi_pc

Task History ID 1: IjU3NjUwNTY5MDYzNjA0MzY1MjY4NTUzNTUxMzI1MTZiNTQzMTBmMzki_pc
Task History ID 2: IjU3NjUwNTY5MDYzNjA0MzY1MjZiNTUzMDUxM2E1MTY1NTQzNTBmMzki_pc

Why are the replies not posting in the Google Business Profile?

 

[Preeti Paryani]

Hello @jpr,

Thank you for reaching out.

We would like to inform you that over the past few days, a few other users have reported a similar issue. Although the API response in Pabbly Connect reflects a successful execution, there appears to be a delay on Google’s end in reflecting the review replies on the Google Business Profile.

In most cases, the replies become visible after some time. We recommend monitoring your profile for a while to see if the reply appears.