Google Drive, "New file in specific folder" doesn't work

[dimm]

Until a few days ago this trigger worked without apparent problems. Since a couple of days ago it stopped working. It is no longer able to detect new files in the folder. When I test from the workflow it does work and even creates the line inside the CODA application, however, when I don't force the test it is unable to detect the new files. What is the reason?



Regards

 

[ArshilAhmad]

Hi @dimm,

Could you please share the Workflow URL where you have this concern?

 

[dimm]

Hi @ArshilAhmad,
There are 2 workflows with the same problem. They worked perfectly until I created other workflows with this same trigger “Google Drive New file in specific folder”. At that point, the initial 2 workflows stopped working, however the new workflows work with no apparent problems.

I recently updated the trigger for the 2 workflows that stopped working because there was a notification that it was deprecated. I am using the beta version however it continues to not work.

Attached are the URLs of the workflows that are giving problems:

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[ArshilAhmad]

Based on your Task History, both of your workflows appear to be triggering now.

 

[dimm]

Based on your Task History, both of your workflows appear to be triggering now.View attachment 49417

View attachment 49418

Hi @ArshilAhmad,
Thank you for reviewing the workflows, however I disagree with how they work. In fact for me they are not working as they should. As you will see, my message is from Friday, November 1 at 10:10 AM. When I decided to send the message it was after modifying the workflow and creating some files within the google drive folder. Although the activation period in the workflow was 10mins, 30 minutes later they were still not activated. That's when I decided to answer your message (10:10AM). The workflows were activated 3h after I created the new files in the folder (12:56PM).
Right now (4/11/2024 6:36AM) I have deposited several files in the google drive folder and more than 30mins later the workflows are still not activated. I don't know if you did something in the process or if they were automatically activated, in either case I believe there is still a bug that has not been resolved.
Regards,

 

[Preeti Paryani]

Hello @dimm

We have escalated your concern to our technical team, they're looking into it. Kindly allow us some time and we will provide you with the updates as we have some.

 

[Preeti Paryani]

Hello @dimm

We have tested the same trigger event at our end and it worked fine and fetched the new file as per the trigger time i.e. 10 minutes. Kindly set up a new workflow at your end and add a few test files. Please let us know if the issue persists.

 

[Preeti Paryani]

Hello @dimm

Our team has made some updates and the issue seems to be resolved. Kindly add some tests and let us know if the workflow gets triggered as expected.