Google my business api

[jeezy]

Hi,

i have a workflow getting the "unreplied" reviews which was working well but since yesterday it returns only Response Result ReviewAvailable false ecxept that there is like 1K reviews without replies.

If i change to fetch replied reviews it works well... I'm stuck as i don't understand the problem.

Thank you

br

 

[jeezy]

Maybe there is a limit when reviews are too old ?

 

[Pabblymember11]

Hey @jeezy

We kindly request your patience as we are currently investigating the matter. Rest assured, we will promptly notify you of any updates.

 

[Pabblymember11]

Hey @jeezy

Please consider selecting "No" as an option in the "Reset on Execution" field to display all the unreplied reviews in the response section.

 

[jeezy]

Thank you, but if i want newest reviews to treated first how can i do ?

 

[Pabblymember11]

Could you kindly inform us whether your new reviews on GMB (Google My Business) have received replies?

 

[jeezy]

it seems it works but i have an another questions i will have to set up like 1000 workflows like this for different shops.. i have severalflow that broke so maintenance is hard on that as if there is no new reviews we can't set it up as fileds are not avaliable... how can i manage that ?

 

[Pabblymember11]

t seems it works but i have an another questions i will have to set up like 1000 workflows like this for different shops.. i have severalflow that broke so maintenance is hard on that as if there is no new reviews we can't set it up as fileds are not avaliable... how can i manage that ?

Yes, for an individual location, you need to create a separate workflow.

Moreover, if all the reviews were replied then you can simply continue using the workflow for an upcoming review on your review page.

 

[jeezy]

Hi thank you !

My point is that my flows break. For example : the flow works well till i get a :

This email is to notify you that for the workflow "Bonnotte My Business" , a recent task was not executed due to following error -​

Task History ID: IjU3NjEwNTZlMDYzMjA0M2Q1MjZiNTUzNTUxMzU1MTYyNTQzMyI_3D_pc
Step Name: Google My Business > Create Reply
Connection Name: Monetize
Task Error Detail:

{
"status": "error",
"message": "Required field Review Name missing. Learn more: https://forum.pabbly.com/threads/how-to-fix-required-field-is-missing-errors-in-pabbly-connect.7488/"
}

 

[Pabblymember11]

Hey @jeezy

Kindly pass yes in the "Rest On Execution" field of GMB and then try again.