• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🚀 Exclusive Lifetime Offers 🚀

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249View Offer
    • 🔥 Pabbly Subscription Billing — Lifetime Access for $249View Offer
    • 🔥 Pabbly Chatflow — Lifetime Access for $249View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

Google Sheets not getting connected

csllp

Member
I've an existing sheet created on google drive, and I'm trying to connect pabbly connect to the sheet, after clicking on send test nothing is happening.
 

csllp

Member
The connection issue is resolved, by opening Google Sheets on Incognito mode.

I've seen the videos, but everywhere the complete row is being populated but in my case, its populating only 1 column

The Workflow name is YiCards
 

Attachments

  • Sheet.png
    Sheet.png
    19.5 KB · Views: 86
  • Pabbly .png
    Pabbly .png
    24.2 KB · Views: 89

Pabbly

Administrator
Staff member
You're entering the trigger column as A.

Enter trigger columns as the last column where data is being entered and then try capturing the webhook data.
 

csllp

Member
I now somehow managed to get the full row data but right now the issue is

I've set the trigger as col I and when I'm updating I col for other row, the system is not doing anything
 

csllp

Member
that screenshot is old. I've already changed the trigger as I.

Now there are other rows too without col I value but the system is not triggering the next step of sending a message
 

Attachments

  • Screenshot 2022-03-29 231111.png
    Screenshot 2022-03-29 231111.png
    49.7 KB · Views: 96
P

Pabblymember11

Guest
Hey @csllp

Could you pelase re-capture the webhook response again by doing the Initial Setup in your Google sheet? Also could you please tell us have checked the "Send on Event" in the Pabbly Connect add-on?

1648617195717.png
 

csllp

Member
There is this another weired issue going on, I don't understand exactly

Yesterday I Scheduled messages for 10 AM everyday.

Workflow name: Payment Reminders

Now the weird part is on WhatsApp desktop app it shows correctly that its been sent to the specified numbers as per the google Sheet

But on WhatsApp for Mobile shows that all messages were sent to same number as sender number i.e. mine

Screenshots attached
 

Attachments

  • WhatsApp SS.jpeg
    WhatsApp SS.jpeg
    84 KB · Views: 91
  • WhatsAppSSmobile to 1 number.jpeg
    WhatsAppSSmobile to 1 number.jpeg
    74 KB · Views: 86
  • Whatsapp-system.png
    Whatsapp-system.png
    178.1 KB · Views: 101
Top