Google Sheets triggers 2 times

[Idriss98]

Your Task History ID

IjU3NjMwNTZhMDYzZjA0MzY1MjZjNTUzYzUxMzA1MTZhNTQzNCI_3D_pc

Hello,

I have a Google Sheets triggers workflow.

Every time a new lead come, he receive a confirmation SMS.

The problem I have is that sometimes (not always) they receive two same SMS in a row. I have one trigger column and it doesn't change between the two SMS.

Workflow URL : https://connect.pabbly.com/workflow/mapping/IjU3NjUwNTY4MDYzZjA0MzU1MjY4NTUzNTUxM2Ii_pc
First time : Task History ID - IjU3NjMwNTZhMDYzZjA0MzY1MjZjNTUzYzUxMzA1MTZhNTQzNCI_3D_pc
Second time : Task History ID - IjU3NjMwNTZhMDYzZjA0MzY1MjZjNTUzMzUxM2E1MTYxNTQzMyI_3D_pc


Did I do something wrong ? Why is it happening to times ?

 

[Pabblymember11]

Hey @Idriss98

Did I do something wrong ? Why is it happening to times ?

If you modify any cell values within the row, excluding the triggering column, the workflow will not be triggered. However, if you update the triggering column as well, it will then proceed to send the data to the workflow.

 

[Idriss98]

But why it triggers two times and the triggering column changes only one time ?

 

[Idriss98]

I did a video to show the problem : https://www.loom.com/share/3ebe13ab90cd472a83a9e9d0fbb59d3f?sid=4685a7fc-b6f7-40c8-858a-a533b246295b

 

[Himesh]

Hello @Idriss98 from the video I can say that if you are receiving SMS two times then you need to check your router conditions.
Go to task history and check why it's triggering 2 times.

If you are still not able to solve this on your own feel free to DM me and we can do a free zoom call. FYI I'm not from Pabbly Connect team, just a freelancer who helps other Pabbly users.