Helius.dev

[Matteo Orlandi]

Hi! I have created a workflow to send information from Helius.dev to Notion and Telegram each time there is a new Sale event
Eveything works fine when testing the workflow, but then nothing happens in real life, when Helius sending information via Pabbly webhook to Pabbly
I can see the counter on Helius.dev increasing for each new event, so I believe Helius is sending information via Pabbly webhook, but then nothing happens
I need to figure out where the problem is but apparently all seems ok in terms of settings!
any help? Any previous experience with Helius.dev?
BR

Matt

 

[Himesh]

Hello Matt,
Can you please check in task History to check if Helius.dev has sent the data or not?

If you are still not able to solve this on your own feel free to DM me and we can do a free zoom call. FYI I'm not from Pabbly Connect team, just a freelancer who helps other Pabbly users.

 

[Preeti Paryani]

Hello @Matteo Orlandi

As I have checked the workflow history, it seems only one task history is been completely executed as else all failed in the filter step.

I am unable to understand the exact issue you are facing, but if the issue is regarding the workflow not getting triggered I would recommend you to use the webhook.site to see if the webhook response is capturing correctly. Please refer to this tutorial to learn more about webhook.site -

 

[Matteo Orlandi]

Hi Preeti,
I have followed the instructions in the vid you sent to me and I get this: status":"success","message":"Response Accepted"}
So now what’s the next step to troubleshoot?

And yes, Helius is sending data (please see attached pic)

Many thanks
Matt

 

[Preeti Paryani]

Hello @Matteo Orlandi

As I have checked the workflow task history, I noticed a few successful task histories for today and yesterday, refer to the attached screenshot. Please check and let us know if all the recently sent data has got captured or not.

 

[Matteo Orlandi]

Yes , actually I have been able to get something. Doing some test right now. I believe the problem is in the filter but I still need to understand the logic behind. Anyhow, thanks for support , I think I’ll fix by myself !

 

[Preeti Paryani]

Hello @Matteo Orlandi

Thanks for the update. If you have any issues in the near future please let us know.