Help needed capturing Slack thread replies in Pabbly Connect

[While Digital]

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Hi Pabbly Connect Team,

I am currently using Pabbly Connect with Slack and I would like to capture replies that happen inside a specific message thread.

Right now, I can trigger workflows for new messages in a channel, but I am not able to capture responses or replies within a thread (thread replies). My goal is to automatically trigger an action whenever someone replies inside that thread.

Could you please guide me on:

1. Whether capturing Slack thread replies is supported
2. Which trigger or event I should use
3. Any setup steps or configuration required to make this work

If needed, I can share my workflow details or screenshots.

Thanks in advance for your help.

Best regards,
Suraj

 

[Preeti Paryani]

Hi @While Digital,

Thank you for reaching out and for clearly explaining your requirement.

To check this in detail and guide you accurately, we request you to please share the workflow URL that you have created in Pabbly Connect. This will help us review the trigger and configuration you are currently using and verify how thread replies are being handled in your setup.

Once we have the workflow link, we will review it and assist you accordingly with the correct approach or any required adjustments.

Looking forward to your response.

 

[While Digital]

Workflow URL : https://connect.pabbly.com/workflow/mapping/IjU3NjcwNTZjMDYzMDA0Mzc1MjZlNTUzMjUxMzEi_pc

Thats what im trying to achieve :
Trigger:

• App: Slack
• Event: New Message in Thread
• Channel: #implant-followups

Action 1: Lookup Original Instruction

• App: Google Sheets
• Action: Lookup Row
• Search Column: Thread ID
• Search Value: {{trigger.thread_ts}}

Action 2: Update Google Sheet Row

• App: Google Sheets
• Action: Update Row
• Row Number: {{lookup.row_number}}
• Update Fields:
  • Erin's Response: {{trigger.text}}
  • Response Timestamp: {{trigger.timestamp}}
  • Response Time (mins): Calculate difference

 

[Preeti Paryani]

Hi @While Digital,

We have checked your workflow, and the trigger behavior is expected.

At the moment, Pabbly Connect does not have a separate trigger to capture only Slack thread replies. The Slack → New Message trigger captures both:

• New messages are posted directly in the channel
• Replies posted inside a thread

From your trigger responses:

• Response A → regular channel message (no thread_ts)
• Response B → thread reply (contains thread_ts)

Recommended approach (this should work for your use case)​

Add a Filter immediately after the trigger:

• Condition: thread_ts exists

This will ensure the workflow continues only for thread replies.

After the filter, you can safely:

• Use thread_ts in the Google Sheets Lookup Row
• Update the relevant row with the reply text, timestamp, and calculated response time

No additional Slack trigger or configuration is required—your current setup is correct, only the filter is missing.

If you face any issue while adding the filter, feel free to let us know.

 

[While Digital]

How can i get/fetch the text, which is added in the thread reply

 

[Preeti Paryani]

Hi @While Digital,

Thank you for reaching out.

Currently, there is no native action in Pabbly Connect that exclusively fetches Slack thread replies. However, this can be achieved using the Slack: Custom API Request action as a workaround.

Please open the required Slack channel and run the following command:

/invite @pabblyconnect

Please let us know once this is done, so we can add and test the action from our end.

 

[While Digital]

hey its not working can you give me some email id, where i can send the invite

 

[Preeti Paryani]

Hi @While Digital,

To assist you with this more effectively, we would need to connect over a Google Meet so that we can review the setup and guide you accordingly.

Please schedule a convenient time using the following booking URL: https://calendly.com/d/cxp2-cym-f3b/support-from-pabbly-preeti

Once the meeting is scheduled, we will review the configuration and assist you further.