Help Scout - no route and no API found with those values

[Seek]

Hi Everyone, I am trying to send an email via help scout but get this error when trying to send test

"no route and no API found with those values"

Any ideas?

 

[Pabblymember11]

Hey @Seek

We have made some changes from our end and it should work now.

Kindly give it a try and let us know how it works now.

 

[Seek]

Thank you for fixing - the same error has started again.

 

[Pabblymember11]

Hey @Seek

We have reconnected your Helpscout action step and it is working now. Please the complete flow and let us know if the issue still persists.