Helpcrunch Missing Data Fields

[silverelf]

Hi there!

Helpcrunch webhook is missing quite a number of data fields in Pabbly Connect.
The response is missing phone, source url, referral url, region code, timezone, city etc.

Get a single customer

Fetch the details of a single customer by their id

docs.helpcrunch.com

Thanks!

 

[Fagun Shah]

Pabbly does not change any webhook data. It must be Helpcrunch sending limited data in webhooks(many SaaS do that).

Also, the link you shared is about Getting a Single Customer using API and not webhook.

So you can use API module of pabbly to get more info with custom id you get from webhook.

 

[silverelf]

I see, thank you very much the info, yes the API module does work for getting the info. Cheers