Hotel Booking Automation

[SouravG]

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Hi,

I am completely new to AI automation, though I am proficient in digital marketing. I want to build a hotel booking system with a WhatsApp chatflow model. The exemplary videos on YouTube address the booking process, but there's no system of inventory check before booking confirmation to the WhatsApp caller. I want the AI agent to check the inventory of available rooms for the desired booking itinerary of the WhatsApp caller and then confirm or refuse the availability.
Can you please help?

 

[Preeti Paryani]

Hello @SouravG,

To help you further, could you please let us know which application or system you are using to manage your hotel room inventory?
This will help us suggest the correct setup for checking availability before confirming bookings on WhatsApp.

 

[SouravG]

Hello @SouravG,

To help you further, could you please let us know which application or system you are using to manage your hotel room inventory?
This will help us suggest the correct setup for checking availability before confirming bookings on WhatsApp.

Thanks for your response. Currently, the hotel booking system is web-based on Laravel PHP. I am trying to develop a separate WhatsApp chat system where the customer can book a room from within WhatsApp based on the availability. The hotel room inventory can be preserved on a Google Sheet or any other dynamic application you suggest.

 

[Preeti Paryani]

Hello @SouravG,

Thank you for confirming the details about your hotel booking system.

Based on your use case, this setup may not be fully achievable using Public Chatflow alone. We would need to involve Pabbly Connect, especially if the room inventory is being maintained dynamically in Google Sheets or another external application.

Could you please confirm:

• Does your Laravel-based web application provide API support to fetch real-time room availability?
• How are you planning to store and update the hotel room inventory—via Google Sheets or any other dynamic system?

Once we understand how the inventory data will be managed and accessed, we can suggest the most suitable automation approach.

 

[SouravG]

Hello @SouravG,

Thank you for confirming the details about your hotel booking system.

Based on your use case, this setup may not be fully achievable using Public Chatflow alone. We would need to involve Pabbly Connect, especially if the room inventory is being maintained dynamically in Google Sheets or another external application.

Could you please confirm:

• Does your Laravel-based web application provide API support to fetch real-time room availability?
• How are you planning to store and update the hotel room inventory—via Google Sheets or any other dynamic system?

Once we understand how the inventory data will be managed and accessed, we can suggest the most suitable automation approach.

• My Laravel-based web application cannot provide API support.
• Instead what I have thought of is manually updating the booking data in a Google Sheet. But I find 'Knowledge Base' only supports PDF and TXT formats.