how can we fetch full name of user from razorpay payment link

[GGI Tech]

since the past 2 weeks, pabbly connect has been capturing all details from the razorpay payment link except the name of the user
the details captured have always been like the one in the first screenshot, but now it is like the 2nd screenshot (name field is missing)- why is that?

 

[Preeti Paryani]

Hello @GGI Tech

The trigger you are experiencing issues with is a descriptive webhook-based trigger. In such cases, the response sent by the trigger is beyond our control, as we simply display all the response fields provided by them without any modifications.

It appears that the response fields for this specific trigger have been changed on their end. We recommend reaching out to their support team to address this issue. Let us know if you need further assistance.