How to generate permanent access token for FB Ad Insights data? Share documentation link

[Fagun Shah]

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I don't authorize Pabbly Support to log in to my account.

Your current video on FB Ad Insight has so many cuts and missing parts like names of all the permissions required -

So please create a proper video or share written documentation.

We also tried to follow old video of Neeraj ji but that shows how to add system user, but we already have one so we can't do that.

 

[ArshilAhmad]

Hi @Fagun Shah,

At the 10:56 mark of the video, we show the exact permissions you need to select. Are there any other permissions you’re looking for?

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
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[Fagun Shah]

She doesn't scroll through all permissions.

Also token generated this way has expiry date of 3-monthd

 

[Preeti Paryani]

Hi @Fagun Shah,

Understood. In this case, we request you to please refer to the below video and try generating the access token by following the steps shown there, as it covers the required permissions more clearly:

Additionally, you can verify whether an access token is expiring (and check its validity, scopes, and expiry date) using Facebook’s Access Token Debugger here:

https://developers.facebook.com/tools/debug/accesstoken/

This should help you confirm whether the generated token is truly permanent or time-limited.

Please try this and let us know if you face any issues after following the above steps.

 

[Fagun Shah]

 

[Preeti Paryani]

Hi @Fagun Shah,

Thank you for sharing the screenshot.

Please recheck the same video starting from the 7:30-minute timestamp. From that point onward, it is clearly explained that you do not need to create a new System User if one already exists. The steps shown there are specifically for assigning the required permissions to an existing System User, not for adding a new one.

We request you to please follow the process from that timestamp and proceed by granting the necessary permissions to your already-created System User, then generate the access token accordingly.

Once done, please let us know if you are able to proceed successfully or if you face any issues while following those steps. We’ll be happy to assist further.