how to pass on original request to other system after processing?

[allneedsdigital]

my use case is,
i get twilio call status webhook request to pabbly,
i process the record
pass on original request with header/body to another system

 

[Pabblymember11]

Hey @allneedsdigital

Can you please provide more details about your concern so that we can investigate? Also, please share the workflow URL you used.

 

[allneedsdigital]

I use telfon app to make calls using twilio numbers. Once is set up telfon, twilio creates
a) Call Webhook. - telfon
b) Status Change Webhook - telfon

I am using CallWebhook to initiate call on my telfon app (which works now)
I use pabbly webhook to received status change (call made/ended/budy). and update my CRM system

Once i update CRM, i want to send original request back to telfon so it looks like

a) Call Webhook. - telfon
b) Status Change Webhook - PABBLY-> update CRM
c) pass on status change request to telfon

 

[Pabblymember11]

Can you please tell us at what step you are getting stuck while creating the workflow and if you have created one then please share it with us?

 

[allneedsdigital]

I am able to get step A and Steb B working just wonder how to pass the original request to telfon .
Link

 

[Pabblymember11]

Thanks for the update. Could you please share the API documentation for Telfon? We need to check the steps that can change the status.

 

[allneedsdigital]

Thanks for the update. Could you please share the API documentation for Telfon? We need to check the steps that can change the status.

They dont have api documents ( i have asked though) but i am wondering if dataforwarder APP would work in this scenario?

 

[Pabblymember11]

They dont have api documents ( i have asked though) but i am wondering if dataforwarder APP would work in this scenario?

Without an API reference, it wouldn't be possible to interact with the application to get or post the data from their end.

 

[allneedsdigital]

Given thier API is expecting callstatus change from twilio, i guess it should be same for all clients as its sent by twilio.
Here is what twilio sends to ANY twiml app. (telfon in this case)

TwiML™ for Programmable Voice | Twilio

Learn how Twilio uses the TwiML markup language to talk to your Programmable Voice applications.

www.twilio.com

 

[Pabblymember11]

After reviewing the API reference, we couldn't find the API with REST API as we support all kinds of REST APIs of the application in the API by Pabbly which has JSON on it.

TwiML™ for Programmable Voice | Twilio

Learn how Twilio uses the TwiML markup language to talk to your Programmable Voice applications.

www.twilio.com