How to re-activate cancelled subscriber

[abular]

Hi,
We have wrongly running an automation that cancelled hundreds of subscriber using this API method https://payments.pabbly.com/api/v1/subscription/{subscription_id}/cancel

We need to make that hundreds of subscriber status back to 'live' with the same plan, date what they had previously.

Can we do that?

 

[MukeshR]

Hello @abular ,

Thank you for contacting us.

Could you please provide the email address associated with your account? This will allow us to investigate the issue and determine if we can change the status back to live.

 

[abular]

Hi, we sent email to your support team regarding this and the sample of data.

 

[MukeshR]

Hello @abular ,

Thank you for providing the details through the ticket. Our team will investigate the matter and get back to you as soon as possible.