• Instructions to Ask a Question

    For any assistance, please click the "Ask a Question" button and select the Pabbly product for which you require support.

    We offer seven comprehensive applications designed to help you efficiently manage and grow your business:

    Our support team endeavors to respond within 24 business hours (Monday to Friday, 10:00 AM to 6:00 PM IST). We appreciate your understanding and patience.

    🚀 Exclusive Lifetime Offers 🚀

    We invite you to take advantage of our special one-time payment plans, providing lifetime access to select applications:

    • 🔥 Pabbly Connect — Lifetime Access for $249View Offer
    • 🔥 Pabbly Subscription Billing — Lifetime Access for $249View Offer
    • 🔥 Pabbly Chatflow — Lifetime Access for $249View Offer

    Make a one-time investment and enjoy the advantages of robust business management tools for years to come.

  • Please be informed that our team will be unavailable due to a local holiday. We will resume normal operations from Monday, 18th August 2025.

How to Set Workflow for Product Delete or Update in Zoho Books When WooCommerce Product Changes

Hi Pabbly Team,

I am trying to set up an automation between WooCommerce and Zoho Books using Pabbly Connect. My requirement is:

  1. When a product is deleted in WooCommerce
    • Automatically delete the corresponding item in Zoho Books.
    • If direct deletion fails (for example, due to existing transactions linked to the item), then mark that item as Inactive instead.
  2. When a product is updated in WooCommerce
    • Automatically update the corresponding item in Zoho Books with the new details (name, SKU, price, etc.).
Could you please guide me on:

  • Which triggers and actions I should use for each case?
  • How to reliably map WooCommerce product data to Zoho Books item_id for delete/update actions?
  • The best way to handle cases where deletion is not allowed in Zoho Books (fallback to Inactive)?

Thanks in advance for your help..
 

ArshilAhmad

Moderator
Staff member
Hi @aspirationdeve,

You can set up the workflow in the following manner:
  • Use the WooCommerce: Product Deleted trigger step to capture the deleted product details.
  • Search for the deleted product by name in Zoho Books.
  • Delete the item using the Zoho Books: Delete Item action step.
  • In the Filter, check whether the item is deleted or not.
  • If not deleted, update the item using the Zoho Books: Update Item action step.
    1755105106681.png


    You can set up the first three steps of the workflow, and we will set up the Filter condition on your behalf.

    ===============================================================


  1. When a product is updated in WooCommerce
    • Automatically update the corresponding item in Zoho Books with the new details (name, SKU, price, etc.).
The other use case of item details being updated upon the updation of a product in WooCommerce doesn’t appear to be possible. It will only work if the product name is not changed.
 
Top