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How to update lead details into Brevo? I receive error Duplicate Parameters

Hadzim

Member
Whenever a person registers for my webinar, their details will be created in Brevo.

However, sometimes, they'll fill in 2nd time because they entered incorrect details (eg email, tel no). And Pabbly Connect will send me this error:

{
"code": "duplicate_parameter",
"message": "Unable to update contact, SMS is already associated with another Contact",
"metadata > duplicate_identifiers > 0": "SMS"
}

How do I ask Brevo to update the contact and not marked it as duplicate parameter?

Thanks.
 

Preeti Paryani

Well-known member
Staff member
Hello @Hadzim,

Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly.

AD_4nXeeswcoV95YwXmba4H_n9UYlGcQW06lED4qdyur3rHe2-PEJTrM_4PwPatkCQziObZ8Ai5E9z5XFYh__SKdb_ONcJEUn5-YJIT7YP3RS5Yy-Pp1gB22iTT_MQ6Jp5kDRZdY6JjS
 

Preeti Paryani

Well-known member
Staff member
Hello @Hadzim,

Upon testing the action, it appears to be working fine on our end. Could you please try adding a few tests if you haven’t already?

If the issue still persists, kindly share the Task History ID with us so we can assist you further.
 
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