How to update lead details into Brevo? I receive error Duplicate Parameters

[Hadzim]

Whenever a person registers for my webinar, their details will be created in Brevo.

However, sometimes, they'll fill in 2nd time because they entered incorrect details (eg email, tel no). And Pabbly Connect will send me this error:

{
"code": "duplicate_parameter",
"message": "Unable to update contact, SMS is already associated with another Contact",
"metadata > duplicate_identifiers > 0": "SMS"
}

How do I ask Brevo to update the contact and not marked it as duplicate parameter?

Thanks.

 

[Preeti Paryani]

Hello @Hadzim,

Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly.

 

[Hadzim]

Hello @Hadzim,

Could you please provide us with the Workflow URL where you are facing this issue? This will help us investigate the problem more effectively and assist you accordingly.

You can check out this workflow I've cloned:

Pabbly

connect.pabbly.com

 

[Preeti Paryani]

Hello @Hadzim,

Please allow us some time to look into the issue, and we will get back to you soon.

 

[Hadzim]

Hello @Hadzim,

Please allow us some time to look into the issue, and we will get back to you soon.

Hi @Preeti Paryani ,

Any update?

 

[Preeti Paryani]

Hello @Hadzim,

Upon testing the action, it appears to be working fine on our end. Could you please try adding a few tests if you haven’t already?

If the issue still persists, kindly share the Task History ID with us so we can assist you further.