how to update token. as message is failed to send

nayana

Member
Grant Account Access for Support
  1. I don't authorize the Pabbly Support Team to access my account for troubleshooting purposes.
WhatsApp Number
9892556465
Email Address
[email protected]
dear preeti / team

for my whatsup number +91-9892556465 showing token is expired.
please share how i can update it or any solution

note : i already updated with permement token

pfa

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Preeti Paryani

Well-known member
Staff member
Hey @nayana,

Please follow the tutorial below to generate the permanent access token and update it in Pabbly Chatflow to check if this resolves the issue:

To update the token, go to the Chatflow dashboard, locate the WhatsApp number, click on the three dots, and select Update Token.

1769584744189.png


While regenerating the token, we request you to please record a short screencast of the entire process. If the issue persists after updating the token, kindly share the recording with us so we can review it further and assist you accordingly.
 
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