HTML response breaks all the layout of Pabbly Workflow

[hone]

Your Task History ID

IjU3NjUwNTY1MDYzZjA0M2Q1MjZiNTUzNzUxMzci_pc

I've had this before and managed to just ignore it. This time it's really broken.

I have this workflow that gets a response from a Browse.ai integration. The integration sends HTML and a file link back to Pabbly. But it seems like the HTML response is breaking Pabbly.
The workflow is also automatically turning itself off - perhaps a self-managing bug response?
What's the fix?

 

[Preeti Paryani]

Hello @hone

To check the issue our team needs to recapture the webhook response at your end, please capture the response and update us.

Also, please permit us to make changes to your workflow, by stating the below in your next reply, so our team can better look into the issue.

"You can access the workflows in my Pabbly Connect account and make the changes {if required}. Here is the email associated with my Pabbly Connect account."

 

[hone]

Yes, You can access the workflows in my Pabbly Connect account and make the changes {if required}. Here is the email associated (admin@) with my Pabbly Connect account.
I have retriggered the webhook.

 

[ArshilAhmad]

Please allow us some time to look into this concern. We will get back to you with an update soon.

 

[hone]

OK

 

[hone]

This flow also has the same issue. It's another browse.ai integraion.

Automation ID:
IjU3NjUwNTY0MDYzNzA0M2Q1MjZlNTUzNTUxM2Ii_pc

 

[Preeti Paryani]

Hello @hone

Thank you for sharing the details of the issue with your new workflow. We’re still reviewing the matter and working to identify the root cause to provide an effective solution.

We appreciate your patience and request a little more time as we continue to investigate. Rest assured, we’ll update you as soon as we have more information or a resolution.

Thank you for your understanding!

 

[hone]

Any chance someone has had a chance to look at this?

 

[ArshilAhmad]

Our technical team is working on fixing this issue. We will get back to you as soon as we have any updates.

 

[hone]

Any luck?

 

[Preeti Paryani]

Hello @hone

Our team has made some changes and the workflow should be working fine now. Please check it once and let us know if it works fine for you.

 

[hone]

Thank you!!!