HTTP Status Code 204 Question

[amangan]

I assume that when Status Code 204 is returned it means that there was a blank response from the application, which in my case is Zoho CRM not finding a match for a phone number in one of three modules that is being searched from CallRail. I want to have Pabbly create a lead when the number is not found in any of the 3 CRM modules in CRM, but cannot figure out how to execute this when the Status Code 204 is returned. If the number is found, I want to update the module which seems relatively easy. Any ideas or solutions would be much appreciated.

 

[ArshilAhmad]

Hi @amangan,

Based on Zoho CRM's API documentation, we can see that HTTP Status Code 204 occurs when there is no content associated with a particular search query. Could you please confirm whether there is a Lead associated with the phone number you are searching?https://www.zoho.com/workerly/developer-guide/status-codes.html

 

[amangan]

Yes, there is no data associated with it. When that occurs, I would like to trigger the creation of lead in CRM, but don't know how to do that in Pabbly. My only though is to make a routing that has a route with the conditions if no phone number fields in CRM match the formatted number in Pabbly = Create lead? It is a little hard to explain, but I think my misunderstanding is because I need to make sure all of these searches return a value when building the workflow so I do not get the 204, then make the routing condition correct like mentioned in my previous sentence?

 

[ArshilAhmad]

That is precisely what you are supposed to do. You can use this filter condition to create a lead if it does not already exist in your Zoho CRM.

 

[amangan]

Yes I think this is working now see below. I know its a lot of numbers, but the logic should be to only create a lead if it does not find a number in Account/Contacts/Leads modules, hopefully that is not to many and statements.

 

[ArshilAhmad]

I am not exactly sure about your use case, but yes, the logic should work.