I need help for Whatsapp

[sylvanitix]

Hello,

I need help, after watching some tutorials, and checking everything several times, my whatsapp campaign is not working. And I don't know why.

Can you help me?

 

[Pabblymember11]

Hey @sylvanitix

As we can see from your workflow, haven't created any templated as mentioned in the video lesson to send the message.

 

[sylvanitix]

Bonjour,

Pouvez-vous m'aider ? Je ne comprends pas, j'ai suivi les étapes, mais lorsque je synchronise l'api, je ne reçois pas de message sur WhatsApp, à quel compte WhatsApp devez-vous vous connecter ?

 

[Pabblymember11]

As we can see from your workflow, the WhatsApp Cloud API action step connection you have created seems to be disrupted, so kindly make a new connection with a permanent phone number then try the "WhatsApp Cloud API: Send Template Message" action step.

You can also refer to the following video lesson on how you can create the template in your WhatsApp Cloud API.