Hello
@Achint,
Yes, you can achieve a similar setup using Pabbly Chatflow.
We recommend creating a flow where the trigger is
"User Starts the Conversation". This trigger is designed to fire when a user initiates a conversation from their end and there is no existing chat history available for that conversation.
However, please note that this is not a foolproof way to identify completely new contacts. If a user's previous chat gets deleted manually or is removed by the system due to retention policies, and that user messages you again in the future, the flow may trigger again for the same user.
You can try this approach and see if it meets your requirement. If you need more advanced logic, such as maintaining a list of previously contacted numbers and checking against it before sending a message, please let us know and we can suggest an alternative workflow.
