Incoming Email (Outlook) will trigger Mautic action

[jonwooten]

Hi

I am sending cold emails via mautic from email address A (sender email) and receive all responses to email B (receiver email). Is it possible to add all incoming email addresses to a google sheet (preferably emails with a specific word in the subject line) and then check if the email exists in mautic contacts and then if the email exists to add a tag to that contact in mautic?

Thanks

Jonathan

 

[Pabblymember11]

Hey @jonwooten

Please check the following screenshot and apply the action steps as mentioned. Kindly try this on your end and let us know if you get stuck at any step.

 

[jonwooten]

Thank you @Supreme

Question - my outlook is connected to my domain's email address via imap/smtp which is different from the outlook account email address. Is there a work around for that scenario?

Thanks

 

[Pabblymember11]

my outlook is connected to my domain's email address via imap/smtp which is different from the outlook account email address. Is there a work around for that scenario?

You could use the "Email Parse" trigger event to fetch new emails from your mail account.

 

[jonwooten]

@Supreme thanks for that tip.

I connected my mautic and enabled api access but now I am getting this access_denied error in pabbly.

Any advice?

 

[Pabblymember11]

Hey @jonwooten

Seems like you might have passed the credentials of Mautic incorrectly and because of that, you are getting an access_denied message.

Please refer to the following screenshot on how you should pass the credentials of Mautic.

E.g. -