Infusionsoft Apply Tag Issue
Status: Open · Asked by Jake Efstration on · 0 views
VIDEO: https://l.greatmountainmarketing.com/d5uDQNZy
When applying a tag, Pabbly Connect is asking for contact ID to map the data back to Infusionsoft. We have that. When we process, it says "DUPLICATE".
How do we make this work? See video for details.
Thanks
Hi @Jake33,
I am unable to access the video shared, through the link you shared.
Anyway, the Duplicate response occurs when a tag has already been added to the contact, and a user is trying to add the same tag to the same contact again. Your workflow is setup correctly, and the automation should work as intended.
Hi Jake! Wanting to ask if this is already resolved? If yes, may I know what workaround you have to make it working? This is exactly my problem right now.
Your concern is being addressed on this thread:
https://forum.pabbly.com/threads/infusionsoft-by-keap-apply-tag-to-contact-not-working.20567/