• Instructions to Ask a Question

    Click on the "Ask a Question" button and select the application for which you would like to ask questions.

    We have 5 different products namely - Pabbly Connect, Pabbly Subscription Billing, Pabbly Email Marketing, Pabbly Form Builder, Pabbly Email Verification.

    The turnaround time is 24 hrs (Business Hours - 10.00 AM to 6.00 PM IST, Except Saturday and Sunday). So your kind patience will be highly appreciated!

    🚀🚀Exclusive Discount Offer

    Just in case you're looking for any ongoing offers on Pabbly, you can check the one-time offers listed below. You just need to pay once and use the application forever -

    🔥 Pabbly Connect One Time Plan for $249 (🏆Lifetime Access) -  View offer 

    🔥 Pabbly Subscription Billing One Time Plan for $249 (🏆Lifetime Access) - View offer

Infusionsoft by keap: Apply Tag to contact not working


I am not sure what is wrong but I have 2 problems:

1. If I map both email and tag, when I do the test, it is successful but it is not applying the tag as it says "DUPLICATE" even though the tag is not reflecting in keap.
2. When I don't map them it says unable to find this contact.


Staff member
Hi @mflauta,

I have made some changes in the last step of your workflow. Please make a new booking in Tidycal with contact details that are not already present in your Keap account and see if that contact is being added and tagged in your Keap account.