Instagram Business Profile Problem - One Instagram page is not in the list

[Eisi101]

Hi,

i try to solve this problem for hours now...
In my opinion i checked everything but maybe you can help me?

I have a FB and IG page and i connected them. I have full access in my business account. I see the facebook page if i connect facebook pages. I see all my instagram pages if i connect Instagram Business. But not the one. I created it yesterday. I deleted it because i couldn't find it and created another one to be sure i made no mistake.....

I tried it with incognito tab with different browsers. I reconnected the app in my FB settings etc...

Any ideas?
Thank you,
Alex

 

[manthan]

Hey @Eisi101

Could you please remove Pabbly Connect from your Facebook account? Refer to the attached video for detailed instructions.

https://www.screenpresso.com/=Ef6Bc

 

[Eisi101]

Hi @manthan - thank you but i did this 10times today i found the solution. The problem was, that i had no name defined for my new instagram page..i had a username -> yes, but no name and that was the problem. 5 hours investigation for this