Instagram new Media Trigger Doesnt start Start the Workflow

[marketingagencysingapore]

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Instagram new Media Trigger Doesnt start Start the Workflow
If I click test I see the new posted media, but the worfklow never starts to get executed.

 

[ArshilAhmad]

Hi @marketingagencysingapore,

The Instagram for Business trigger step has a trigger interval of 10 minutes. Please make a post, then wait for 10 minutes and check if it triggers your workflow.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
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[marketingagencysingapore]

Hi Arshil.. I am aware of that.. the posting have been posted since 2 days.. the last one 1 hour ago.. still the trigger doesnt fire

 

[ArshilAhmad]

Could you please confirm whether this is your latest post on Instagram?

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
Rate your support

 

[marketingagencysingapore]

Yes it is.. but it didnt fired you see?

 

[ArshilAhmad]

Thank you for the confirmation. Please create a new Instagram post (do not capture it in the trigger step) and let us know once it’s done. This will allow us to test the issue.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
Rate your support