Interakt User Traits Update From Zoho CRM

[taxajca]

Your Task History ID

IjU3NjYwNTZkMDYzMTA0M2Q1MjZhNTUzYzUxM2Ei_pc

Hi, I want to ask can we have optional traits to be updated from Zoho CRM to Interakt? For Example "Company Name", if contact is linked with a Company in CRM then that field will be updated with Interakt but if its empty then only Name & Phone number should be updated.

What i assume is the updation will fail if all required fields doesn't have any value. please confirm

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[Luv]

Hey @taxajca

You can execute your use case in Pabbly Connect. You can apply a Router after an extra step for Zoho CRM "Get Contact" which will return the associated Company.

You can apply the filters in a similar format as mentioned in the image below.

Let us know if it works for you.