Internal Error Occurred in GMB post

[gregdev]

Good day team,
So I have an automation and it make a call to action post to Google my Business Profile
Recently I have been having this error.

Please how do I resolve this?

 

[Arshita]

Hey @gregdev

We're unable to find any workflow in your account that includes the Google Business Profile action step.

Could you please provide the URL of the workflow where you're facing the issue? This will allow us to investigate further and provide you with the necessary assistance.

 

[gregdev]

sorry about that
here's the URL: https://connect.pabbly.com/workflow...RB2dfSwUBAVcIe1ZMAy8BAgJ4WhcAewdGDzwMUgIqAGE#

 

[ArshilAhmad]

Based on the workflow URL you have shared, we can see that you are not receiving any data in the 'Summary' field of the 'Create Call to Action Post' action event. Since it is a required field, you are encountering this error.

google_screen_recording_2024-04-12T18-35_37.085Z.webm

drive.google.com

 

[gregdev]

Okay
I am wondering how this happened because in the automation
I added the summary there

 

[Arshita]

We've checked the link provided in the Media Source URL field, and it appears to be inaccessible.

Could you please try again with an accessible link and let us know if the issue persists?

 

[gregdev]

I have done as suggested

Screen Recording 13-04-2024 at 21.09.webm

zwdrive.com

but the issue still persists.

 

[Arshita]

We have checked, and it appears that the media URL you are receiving is not publicly accessible. Please refer to the recorded video below:

2024-04-15_17h20_39.mp4

drive.google.com

 

[gregdev]

oh okay I see it now
If I change the permission will it resolve the issue?

 

[Arshita]

Yes, it should resolve the issue.

Please try it that way, and let me know if you're still facing the issue.