Hello @Imraan,
Thank you for sharing the details and granting access.
We have reviewed your flow
"Company Registration and Compliance" and noticed the cause of the error:
In both of your
Question nodes, you have set the
Number of Attempts to
1. This means that if the user does not answer the question in the required format on the first try, they are allowed
one additional chance to respond.
However, in this case, the
Message field in the Question node is
mandatory. This message is what gets sent to the user when they answer in an incorrect format. Since it was left empty, the system throws an error.
To fix this:
- Open each Question node
- Ensure that the Message field is filled with the instruction you want the user to see when they respond incorrectly
Once this is done, your workflow should run without errors.
