Issue with HTML/CSS to Image API in Pabbly Connect – Blank Response (Error 400)

[omnia fouad]

Your Task History ID

IjU3NjUwNTZmMDYzMTA0MzE1MjZkNTUzMzUxMzE1MTZhNTQzNDBmMzgi_pc

We have been using the HTML/CSS to Image API in Pabbly Connect for over a year to convert order email HTML into an image and send it to Telegram. It was working perfectly until yesterday, but now we are facing an issue where the API is not generating images.
The response we are getting:

• HTTP Status Code: 400
• Message: The application processed the request but returned a blank response.

No changes have been made to our workflow, and the API was functioning fine before. Could this be an issue with how Pabbly Connect is processing the request, or is there an update that may have affected this integration?
Has anyone else faced this issue, and is there a workaround or fix available?
Looking forward to your help!
Thanks!

 

[omnia fouad]

Seems like there is the issue with the Email Parser. When passing Body text, its converting to Image.
Even when by pasting the Body HTML its converting to image.
But when mapping the Body HTML from the Email Parser, its not generating.

 

[ArshilAhmad]

HI @omnia fouad,

Task History ID - IjU3NjUwNTZmMDYzMTA0MzE1MjZmNTUzNTUxMzM1MTYwNTQzODBmMzMi_pc

It seems like you have added a Text Formatter to your workflow, which appears to have fixed your issue. Due to this change, we won't be able to determine the exact cause of the issue you encountered previously.

 

[omnia fouad]

HI @omnia fouad,

Task History ID - IjU3NjUwNTZmMDYzMTA0MzE1MjZmNTUzNTUxMzM1MTYwNTQzODBmMzMi_pc

It seems like you have added a Text Formatter to your workflow, which appears to have fixed your issue. Due to this change, we won't be able to determine the exact cause of the issue you encountered previously.

View attachment 52859

Yes, by adding the Text Formatter the problem is solved.

 

[ArshilAhmad]

Thank you for the confirmation. We are glad the issue is resolved now.