Jira Software name fields

[DocApply]

Can you add these fields like Zapier: First name, Last name, Phone, and Email?

Thay are missing in Pabbly.

 

[Pabblymember11]

Hey @DocApply

Can you please tell us which action step you are referring to here to add the fields so that we can look into it and do the needful?

 

[DocApply]

Yes when a webhook or Calendly are zapped into Jira, Jira does not allow crucial fields such as : First name, Last Name, Phone and Email like all the other apps on Pabbly seem to have and on Zapier.

 

[Pabblymember11]

Please tell us which action step of Jira Software you want the fields.

Can you please tell us which action step you are referring to here to add the fields so that we can look into it and do the needful?

 

[DocApply]

Hey @DocApply

Can you please tell us which action step you are referring to here to add the fields so that we can look into it and do the needful?

View attachment 35054

Yes. You "Create Issue" and then the fields appear and they do not have the option to add or have: First name, Last name. Phone, Email. I have attached screenshots for this. Thank you

 

[Pabblymember11]

Hey @DocApply

Could you kindly confirm whether you're seeking custom fields within the "Create Issue" action step? We'd greatly appreciate it if you could submit your request on our platform at https://pabbly.featureos.app/b/Feature-Request.

 

[DocApply]

It's not custom fields just basic ones like all your other apps. First name, Last name, Phone and email should be essential for this

 

[Arshita]

Hey @DocApply

Please allow us some time to check your request with our team. I will get back to you soon.

 

[DocApply]

Hey @DocApply

Please allow us some time to check your request with our team. I will get back to you soon.

How is it going? Any luck on this request?

 

[Arshita]

Hey @DocApply

Thank you for your patience.

We have investigated your concern with our team, and currently, it is not possible to add the field you are inquiring about in the Jira Software: Create Issue endpoint. The API does not provide the required field. Please refer to the Jira API documentation for more information.

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-post