Jobber Webhook lack of data

[naluo]

Your Task History ID

IjU3NjYwNTZhMDYzMDA0MzA1MjZmNTUzNjUxMzUi_pc

I set up a webhook in pabbly and connected my jobber account through dev tools but whenever I run the trigger I only get Data WebHookEvent Topic, Data WebHookEvent OccurredAt, Data WebHookEvent ItemId, Data WebHookEvent AppId, and Data WebHookEvent AccountId. I need to get the clients name, phone number and email. Is this possible to do?

 

[ArshilAhmad]

Hi @naluo,


Jobber’s trigger is based on descriptive webhooks, which means Pabbly Connect has no control over the data sent by the source application. We simply provide the webhook URL and display the data that the source application sends to it. If the data is not sent from your source application, it will not be displayed in the trigger step.

To verify whether the data is being sent from the source application, you can connect the source application to webhook.site and check if you receive the data there. If you don’t receive the data there either, it confirms that the source application is not sending the data to the webhook.

We suggest you get in touch with Jobber's support to understand why they are not sending the required details.