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Link if not included in Email Message

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ichilddev

Member
Dear Community & Support,

We have this issue that the link is not included in the Email message when we uses SMTP by Pabbly: Send Email.
The Process:
1. Webhook (includes the Link)
2. Route
3. SMTP by Pabbly: Send Email
All the fields from webhook can be seen in the email, except the link. See attached that the link is included in the webhook values.
During the Save and Send Test Request, the email content shows the link. But when actual workflow runs, the email does not have the link.
Kindly advise if the <br><br> is the issue?
 

Attachments

  • Link can be found in Webhook.jpg
    Link can be found in Webhook.jpg
    109.1 KB · Views: 78
  • Link to be included in Email Body Message.jpg
    Link to be included in Email Body Message.jpg
    149.3 KB · Views: 68
  • Email received.jpg
    Email received.jpg
    89.7 KB · Views: 69

ichilddev

Member
Hi
The following IDs issues:
1. IjU3NjcwNTY4MDYzNTA0MzE1MjY1NTUzNTUxM2I1MTY0NTQzMiI_3D_pc (why date comparison is wrong?)
2. IjU3NjcwNTY4MDYzNTA0MzE1MjY1NTUzNDUxMzE1MTZhNTQzMSI_3D_pc (same issue as above
3. IjU3NjcwNTY4MDYzNTA0MzE1MjY1NTUzNDUxMzE1MTZhNTQzMSI_3D_pc
 
P

Pabblymember11

Guest
Hey @ichilddev

As we can see from your workflow the data label which you have mapped in the workflow and the data label in which you are getting the link are having a space difference on it and because of that the data is not begin processed from those labels.

So, please recapture the webhook response once and then map the uninterrupted data label.

1673001880953.png
 
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