Mail to whatsapp while testing post data extraction in testing its fine but in production shows name as " "?

[Souravarora]

Your Task History ID

IjU3NjAwNTZiMDYzNjA0M2Q1MjZmNTUzNzUxMzM1MTYyNTQzNiI_3D_pc

Mail Recieved which is extracted

I am trying to send Whatsapp by extracting text (variables) from mail

What you see as "SAURABH" is a patient name a variable

You can See "Patient Name" as Saurabh but while whatsapp is sent it comes as " "

 

[Pabblymember11]

Hey @Souravarora

You ought to have changed the   in your workflow to a new line using the Replace text action step.