Missing Media ID in posting step with Instagram for business

[stevenphan]

Even though it's been delayed for 2 minutes, this situation still continues. I'm sure the inputs are correct, why is the media id upload so slow that it fails. Not to mention that this is an error step that you marked as Success.
Link:

Pabbly

connect.pabbly.com

Task History ID -

IjU3NjUwNTZiMDYzZjA0MzM1MjZkNTUzMDUxMzA1MTY1NTQzNTBmMzki_pc​

Executed at

Oct 12, 2025 15:10:21, (UTC+00:00) America/Danmarkshavn​

Image:

 

[Preeti Paryani]

Hello @stevenphan,

Could you please try increasing the delay to 5 minutes and see if it makes a difference?

 

[stevenphan]

I delayed for 5 minutes and still got that error, the cause is definitely from the design of the Instagram for Business step: Publish Photo. I think you should split it into 2 steps, upload the photo, get the media id, then let it publish.

 

[Preeti Paryani]

Hello @stevenphan,

We have escalated this concern to our technical team for further review. Please allow us some time, and we will get back to you with an update as we receive one from their end.

 

[Preeti Paryani]

Hi @stevenphan,

Our team has introduced a new action for Instagram for Business: Publish Photo, and has deprecated the previous one. Please try using the new action and let us know how it goes. Note above this action, you wouldn't need to add any additional delay.

 

[stevenphan]

Hi @stevenphan,

Our team has introduced a new action for Instagram for Business: Publish Photo, and has deprecated the previous one. Please try using the new action and let us know how it goes. Note above this action, you wouldn't need to add any additional delay.

So now we skip publishing photoDeprecated and choose to publish photo again, right? Thanks for listening to the feedback.

 

[Preeti Paryani]

Hi @stevenphan,

Yes, right, use the new Publish Photo action. It should work fine for you.