Need Help: Canva Upload Asset Issue

[arsachdeva]

Your Workflow URL

https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTY1MDYzMjA0MzQ1MjZmNTUzMjUxM2Ii_pc

Your Task History ID

IjU3NjUwNTZiMDYzZjA0M2Q1MjY1NTUzMzUxM2I1MTY2NTQzMjBmMzci_pc

Consent to Access & Modify

I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.

Hey!
I have an automation that was working well for sometime now but suddenly it started giving errors.
The specific error is related to Canva 'Upload Asset' action. It gives 'endpoint not found' error. I have tried several times to make it work but failing at it.

Can anyone help?


Failed Task IDs:
1. Task History ID - IjU3NjUwNTZiMDYzZjA0M2Q1MjY1NTUzMzUxM2I1MTY2NTQzMjBmMzci_pc
2. Task History ID - IjU3NjUwNTZiMDYzZjA0M2Q1MjY1NTUzMzUxMzE1MTYxNTQzNDBmMzEi_pc


Please help.

 

[Preeti Paryani]

Hello @arsachdeva,

As a troubleshooting step, could you please try setting up a new connection with Canva Custom and let us know if it resolves the issue?

 

[arsachdeva]

Hey @Preeti Paryani
I set up a new connection but it is still showing the same issue.

Task History ID - IjU3NjUwNTZhMDYzNjA0MzA1MjZjNTUzYzUxMzc1MTZhNTQzNTBmMzIi_pc

Can you please suggest something?

PS: It works when I do a test submission (Save & Send) but in real execution it fails most times.

 

[Preeti Paryani]

Hello @arsachdeva,

Upon checking the task history, it seems the issue is with some specific task histories. For the recent execution, it seems to be working fine. Refer to the task history.

IjU3NjUwNTZhMDYzNjA0MzA1MjZjNTUzZDUxMzY1MTYzNTQzNDBmMzQi_pc

 

[arsachdeva]

Yes! I was also doing some other troubleshooting on my part. Seems working fine right now. Will let you know if I experience more troubles. Thank you for quick support.

 

[ArshilAhmad]

Thank you for the update. Do let us know if you encounter any other issues.

Thanks & Regards,
Arshil Ahmad
Customer Support Associate
Pabbly.com
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