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'New comment' from Facebook workflow has stopped working

Vicki

Member
Your Workflow URL
https://connect.pabbly.com/workflow/mapping/IjU3NjYwNTY5MDYzNzA0MzA1MjZlNTUzMjUxMzEi_pc
Consent to Access & Modify
I authorize Pabbly Support to log in to my account and make changes to the specified workflow for troubleshooting.
Hi there, my 'Send BiB UK FB comments to Slack' workflow stopped working a few weeks ago. I have tried reconnecting at each step and even creating a new workflow from scratch, but I keep getting this error in all my tests:
Screenshot 2025-11-11 at 10.14.29.png


Could you please help? Thanks!
 

Vicki

Member
Hi @Preeti Paryani, I just tried testing the trigger, but I'm afraid it's still not working (the comments aren't reaching Slack). Here's what I did:

1) Clicked "Re-capture webhook response"
2) Went into the connected Facebook account and posted a comment in a post
3) Clicked "Save & Send test request". Here, a dropdown appears briefly and then disappears, so I can't see the error code

I also clicked "Save & Send test request" in the Action. I then checked the last step (Slack action), but the Message is still showing data from a test I ran 8 months ago.

Thanks!
 
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