No notice of payment to Magnetic Brains for my POS was received ???

[RayMizzi]

I would like my payments to be in Australian dollars and also to be notified prior to my instruments to Pabbly thank you
its not changing to Australian

Also, your location is fake and your time zone is not correct

please update your invoice to show your actual location and your actual time zone which is necessary for international business transactions.

where on your website is information about the product we pay for and what we get for the price..?

 

[Preeti Paryani]

Hello @RayMizzi,

Thank you for reaching out.

At the moment, all payments for Pabbly services are processed in either USD or INR—there is no option to change the billing currency to AUD.

Regarding the invoice, it reflects our registered office address and the timezone based on our current operational location.

For detailed information about the features and inclusions of each plan, you can refer to our pricing page here: https://www.pabbly.com/connect/#pricing

 

[RayMizzi]

thanks

What is Teir-2 - I could not see this in your https://www.pabbly.com/connect/#pricing

 

[Preeti Paryani]

Hello @RayMizzi,

It seems you are referring to the PSB - Tier-2 (Yearly) plan. This plan includes the capacity to add up to 100 customers and provides access to all features of Pabbly Subscription Billing.

 

[RayMizzi]

No- this was not the question. Please answer the question. Where is the link to the Information?

 

[Preeti Paryani]

Hello @RayMizzi,

The plan you're referring to has been discontinued, which is why there’s no current information or product description available on our website or any other live page—it now only reflects the plans that are actively offered.

However, since your subscription is recurring, you’re still able to continue renewing it without any issues.

Let us know if you need help with anything else!

 

[RayMizzi]

Thank you, kindly show me all the plans available with their pricing for PSB as they currently stand.
Where can I find this information?

 

[Preeti Paryani]

Hello @RayMizzi,

For Pabbly Subscription Billing, we offer two types of pricing:

1. Lifetime/Onetime Plans: Lifetime we offer the following plans:

• Standard Plan for $249:

$2500per month revenue collection
Unlimited customers
Affiliate module

• Pro Plan for $499:

$5000per month revenue collection
Unlimited customers
Affiliate module

• Ultimate Plan for $699:

Unlimited revenue collection
Unlimited customers
Unlimited Affiliates

For more information refer to the following page - https://www.pabbly.com/billing-onetime/#pricing


2. Recurring Plans (monthly Plans):

For details on the recurring plans of Pabbly Subscription Billing, please visit our pricing page here: https://www.pabbly.com/subscriptions/#pricing

 

[RayMizzi]

Excuse me, I would be on the lifetime Ulitmate, having paid https://payments.pabbly.com/portal/app/en/affiliateportal/invoice/1/all
kindly revise me to the lifetime ultimate.

 

[Preeti Paryani]

Hello @RayMizzi,

Thank you for reaching out. We’d be happy to assist you with this.

Could you please clarify what you mean by “revise me to the Lifetime Ultimate”? Are you referring to upgrading your account based on a previous payment?

Also, upon checking the invoice link you’ve shared, we found that it is associated with the email address [email protected]. However, we couldn't locate any purchase or account details under [email protected], which appears to be the email registered on the forum.

Kindly confirm the correct email address linked to your purchase so we can verify and assist you accordingly.

 

[RayMizzi]

Thank you my friend
the link is from my URL when I am in my account.
it shows my payment details, please escalate to your admin

 

[Preeti Paryani]

Hello @RayMizzi,

Apologies for the confusion.

We could not locate any payment associated with the PSB Lifetime Ultimate plan under your account. Could you please confirm what specific assistance you’re looking for in this regard?

If you’re looking to purchase the plan, you can find the details on our website, and by clicking the "Buy Ultimate" button, you’ll be able to proceed with the purchase directly.

https://www.pabbly.com/billing-onetime/#pricing

 

[RayMizzi]

I have already paid that amount in subscription
I should just have the lifetime plan for PSB
please organise an online meeting with sales
I am sorry, this is not working in this chat.

 

[Preeti Paryani]

Hello @RayMizzi,

Could you please share the last four digits of the card (if used) or any other payment details (invoice, email confirmation, etc.)or your contact number so our sales team can assist you further?

PS: This thread has been moved to Private discussions to maintain confidentiality.