not getting full data dent by API

[RupsD92]

we faciung issue with fetchung data from neodove CRM
pabbly workflow name : LIC_NeoDove_Interakt

we not able get all data given by neodove to pabbly,
Agent Name
Agent number
Campaign Name
Agent Email

above things missing while receiving data,

Find Below logs of data sent by Neodove

Anubhab Chatterjee | NeoDove
12:37 PM
{
"_id": {
"$oid": "68873d7b8d42ab9bf701eaf5"
},
"org_id": "89c9b985-a146-495f-a6e7-aa5ceadf99da",
"workflow_rule_id": "67514c2512da491b85396bfa",
"notification_template": {
"_id": {
"$oid": "67514c2512da491b85396bf9"
},
"org_id": "89c9b985-a146-495f-a6e7-aa5ceadf99da",
"user_id": "bbdc368f-d558-489d-b0f9-3370fcdeb5b9",
"is_verified": true,
"notification_channel": "WEBHOOK",
"workflow_project_id": "6650379f39feee3aba7d62b6",
"template_name": "Webhook Template",
"payload_type": "DEFAULT",
"url": "https://connect.pabbly.com/workflow/sendwebhookdata/IjU3NjYwNTZmMDYzNzA0MzI1MjZmNTUzMTUxMzEi_pc",
"method": "POST",
"created_at": {
"$date": "2024-12-05T06:45:57.962Z"
},
"updated_at": {
"$date": "2025-07-23T10:15:25.932Z"
},
"is_deleted": false,
"variables": []
},
"workflow_project": {
"_id": {
"$oid": "6650379f39feee3aba7d62b6"
},
"org_id": "89c9b985-a146-495f-a6e7-aa5ceadf99da",
"user_id": "bbdc368f-d558-489d-b0f9-3370fcdeb5b9",
"name": "Webhook Project",
"created_at": {
"$date": "2024-05-24T06:45:51.342Z"
},
"updated_at": {
"$date": "2024-05-24T06:45:51.342Z"
},
"is_deleted": false,
"channel": "WEBHOOK"
},
"status": "SUCCESS",
"recipient": "9699725854",
"lead_id": null,
"lead_uid": "6a064b2b-820c-42cf-b5ae-82ef724b52e2",
"variables": [
{
"type": "BODY",
"key": "campaign_id",
"value": "589a0c62-3a48-4596-9575-501533917b3d"
},
{
"type": "BODY",
"key": "campaign_name",
"value": "IM : Lithium India Carporation"
},
{
"type": "BODY",
"key": "call_connected",
"value": null
},
{
"type": "BODY",
"key": "lead_id",
"value": null
},
{
"type": "BODY",
"key": "dispose_remark",
"value": ""
},
{
"type": "BODY",
"key": "lead_tag_name",
"value": ""
},
{
"type": "BODY",
"key": "lead_stage_name",
"value": "OPEN"
},
{
"type": "BODY",
"key": "lead_status",
"value": 2
},
{
"type": "BODY",
"key": "lead_status_name",
"value": "Open"
},
{
"type": "BODY",
"key": "mobile",
"value": "9699725854"
},
{
"type": "BODY",
"key": "name",
"value": "Suma Japanese Technologies"
},
{
"type": "BODY",
"key": "email",
"value": ""
},
{
"type": "BODY",
"key": "other_properties",
"value": {
"nd_contact_list_name": "INDIA_MART",
"UNIQUE_QUERY_ID": "3025659107",
"QUERY_TYPE": "W",
"QUERY_TIME": "2025-07-28 14:32:30",
"SENDER_EMAIL": "[email protected]",
"SUBJECT": "Requirement for High Star 3.2V 100Ah LFP Prismatic Cell, Operating Temperature: 25degC, Discharge Current: 300A",
"SENDER_COMPANY": "Suma Japanese Technologies Private Limited",
"SENDER_ADDRESS": "Bhunde Vasti, Bavdhan BK, Pune 411021, Suma Japanese Technologies Pvt Ltd, Plot No 17, Survey No 287, Pune, Maharashtra, 411021",
"SENDER_CITY": "Pune",
"SENDER_STATE": "Maharashtra",
"SENDER_PINCODE": "411021",
"SENDER_COUNTRY_ISO": "IN",
"QUERY_PRODUCT_NAME": "High Star 3.2V 100Ah LFP Prismatic Cell, Operating Temperature: 25degC, Discharge Current: 300A",
"QUERY_MESSAGE": "I am interested in High Star 3.2V 100Ah LFP Prismatic Cell, Operating Temperature: 25degC, Discharge Current: 300A<br>",
"QUERY_MCAT_NAME": "Battery Cell",
"CALL_DURATION": "0",
"RECEIVER_MOBILE": null,
"RECEIVER_CATALOG": "https://www.lithiumindiabattery.com/",
"custom_column_mapping": true
}
},
{
"type": "BODY",
"key": "customer_detail_form_response",
"value": null
},
{
"type": "BODY",
"key": "contact_custom_properties",
"value": null
Alok Singh
12:48 PM
{
"_id": {
"$oid": "68bfd343cd0316a46a7af126"
},
"org_id": "89c9b985-a146-495f-a6e7-aa5ceadf99da",
"workflow_rule_id": "67514c2512da491b85396bfa",
"notification_template": {
"_id": {
"$oid": "67514c2512da491b85396bf9"
},
"org_id": "89c9b985-a146-495f-a6e7-aa5ceadf99da",
"user_id": "bbdc368f-d558-489d-b0f9-3370fcdeb5b9",
"is_verified": true,
"notification_channel": "WEBHOOK",
"workflow_project_id": "6650379f39feee3aba7d62b6",
"template_name": "W
keep
Pinned

 

[Preeti Paryani]

Hello @RupsD92,

Thanks for sharing the updates. Upon checking the JSON structure in which the data is being sent by NeoDove, it seems that the issue is arising due to the structure they are using to send the data. We recommend reaching out to the NeoDove team to adjust the data structure so that all the required fields (such as Agent Name, Agent Number, Campaign Name, and Agent Email) can be properly captured in Pabbly.