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Number & Text Formatter

ooialvin

Member
There's an issue with number and text formatter. I can't get the result for both formatter. It returns " Response not received in 15 seconds" and "The application processed the request but returned a blank response. Refer to the HTTP status code above for details." with "HTTPS status code: 500". Been dealing with this for an hour already.

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Last edited:

Neeraj

Administrator
Staff member
Update: This is resolved for now.

We haven't arrived at the conclusion yet. We are still working to identify the root cause of the issue to fix it permanently.
 
Last edited:

Neeraj

Administrator
Staff member
We have deployed an update yesterday on 21st January 2022.

We have now moved all the internal modules to different servers to better check the exact reason for the issue and also add a bit more reliability to the system. If one service like Number Formatter goes down due to any reason, other internal services like Text Formatter, Date Formatter should keep on working fine.

We are still closely monitoring it. It will take some time to arrive at the exact conclusion on why the issue happened on the 20th and a day before that and once we arrive at the exact conclusion, we will fix it permanently.
 
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