OnParallel + SignWell API issues - none of them can get PDFs

[apps]

Hi,

I'm trying to get a PDF from onparallel.com. Since it is not integrated in Pabbly Connect I am using the API. This is the workflow:

Pabbly

connect.pabbly.com

According to onparallel support step 5 in my flow is the correct way of getting the PDF. However I get: "The application processed the request but returned a blank response. Refer to the HTTP status code above for details." And their support told me that my request is correct however. They tell me this (see screenshots) - that it seems format=pdf is converted to a array when it should be plain text. How do i fix this issue?

2. I also have a problem with Signwell here:

Pabbly

connect.pabbly.com

The issue is that in step 3 I also try to get a signed PDF however that also fails and SignWell support also says that it is done correct and that I should contact Pabbly.

How do I fix these?

Maybe they are related - because they both relate to downloading a PDF?
Looking forward to hearing back from you!

All the best

Anders

 

[Pabblymember11]

I'm trying to get a PDF from onparallel.com. Since it is not integrated in Pabbly Connect I am using the API. This is the workflow:

Pabbly

connect.pabbly.com

According to onparallel support step 5 in my flow is the correct way of getting the PDF. However I get: "The application processed the request but returned a blank response. Refer to the HTTP status code above for details." And their support told me that my request is correct however. They tell me this (see screenshots) - that it seems format=pdf is converted to a array when it should be plain text. How do i fix this issue?

Could you let us know if the endpoint you're using includes the attachment in its response? If it does, unfortunately, displaying the attachment directly in the response is not feasible.

The issue is that in step 3 I also try to get a signed PDF however that also fails and SignWell support also says that it is done correct and that I should contact Pabbly.

How do I fix these?

Maybe they are related - because they both relate to downloading a PDF?
Looking forward to hearing back from you!

Kindly share the CURL request of the same endpoint from your Postman application once.

 

[apps]

Could you let us know if the endpoint you're using includes the attachment in its response? If it does, unfortunately, displaying the attachment directly in the response is not feasible.

I have asked about this now. So Pabbly only supports it if it is the URL?

Kindly share the CURL request of the same endpoint from your Postman application once.

I only use Pabbly Connect. I don't use Postman and I don't know how to do that. I have all the code I use in the workflow I shared earlier.

 

[apps]

I have asked about this now. So Pabbly only supports it if it is the URL?

Parallel Teams support said this:

So how can I use the PDF in my Pabbly flows then?

Is the only way really to use Zapier?

 

[apps]

Hi,

I'm trying to get a PDF from onparallel.com. Since it is not integrated in Pabbly Connect I am using the API. This is the workflow:

Pabbly

connect.pabbly.com

According to onparallel support step 5 in my flow is the correct way of getting the PDF. However I get: "The application processed the request but returned a blank response. Refer to the HTTP status code above for details." And their support told me that my request is correct however. They tell me this (see screenshots) - that it seems format=pdf is converted to a array when it should be plain text. How do i fix this issue?


View attachment 36699
View attachment 36700
2. I also have a problem with Signwell here:

Pabbly

connect.pabbly.com

The issue is that in step 3 I also try to get a signed PDF however that also fails and SignWell support also says that it is done correct and that I should contact Pabbly.

How do I fix these?

Maybe they are related - because they both relate to downloading a PDF?
Looking forward to hearing back from you!

All the best

Anders

I fixed problem 2 by passing this parameters:
url_only = true and therefore getting the URL.
However problem 1 with Parallel is still not solved.

 

[apps]

Parallel Teams support said this:
View attachment 36770

So how can I use the PDF in my Pabbly flows then?

Is the only way really to use Zapier?

The parallel teams rocks!

Based on this issue I was experiencing the have decided to roll out better support for Pabbly :-D So maybe this will solve itself,

 

[Pabblymember11]

Based on this issue I was experiencing the have decided to roll out better support for Pabbly :-D So maybe this will solve itself,

Sure! do let us know.

 

[apps]

@Supreme I will

 

[apps]

@Supreme Ok, Parralel support replied back and already implemented it. Do GET request to this and you get the exported PDF
https://www.onparallel.com/api/v1/petitions/{petitionid}/export?format=pdf&noredirect=true

Replace {petitionid} with the petition ID obviously.

 

[Pabblymember11]

Wow! That's great I hope your automation is getting the file URL or the desired attachment in the response.

 

[apps]

@Supreme It gets the file URL. That was the new feature they added. Because you mentioned that Pabbly Connect could not receive the PDF as a binary PDF - or did I misunderstand?

 

[Pabblymember11]

did I misunderstand?

We can only handle attachment files through their URL in the trigger response, not in their physical form.

 

[apps]

@Supreme Ok thanks, so I understood correctly.